This is exactly right--by leaving numbers off, they don't set up false expectations. So you call them up and say you want 1 rack, they quote you $100,000. Facebook calls them and says they need 1,000 racks, they're going to sell them for $75,000 due to the scale of the purchase.
Now, if they were selling consumer-targeted items, they'd probably give a quote. But, if you wanted to buy a couple hundred, it would still behoove you to call them up and ask for a deal, because selling 1,000 units to 1 customer is a hell of a lot easier than selling 1,000 units to 1,000 customers.
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This is exactly right--by leaving numbers off, they don't set up false expectations. So you call them up and say you want 1 rack, they quote you $100,000. Facebook calls them and says they need 1,000 racks, they're going to sell them for $75,000 due to the scale of the purchase.
Now, if they were selling consumer-targeted items, they'd probably give a quote. But, if you wanted to buy a couple hundred, it would still behoove you to call them up and ask for a deal, because selling 1,000 units to 1 customer is a hell of a lot easier than selling 1,000 units to 1,000 customers.