Do you honestly think that people from those companies aren't on here and taking active feedback? And actually, I've seen people from two of those companies (amazon and microsoft) in the comments actively engaging with the community, so not great examples to use.
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It's not, but employees who see things that are wrong and shrug their shoulders isn't exactly viable, either.
shrug works for google, amazon, microsoft
Do you honestly think that people from those companies aren't on here and taking active feedback? And actually, I've seen people from two of those companies (amazon and microsoft) in the comments actively engaging with the community, so not great examples to use.
You're talking about issues feedback, but this thread is about issues resolution.
It's really two sides of the same coin.
That makes zero sense.
They are both examples of using public channels to identify issues and respond to people having those issues. It is extremely clear.