Great feedback, I appreciate the input. My app is going to target noobs, so I think the video component will be super helpful. But for experienced people, yeah I know what you mean. It can be a roadbump at best sometimes.
If you're targeting beginners, then I would put more emphasis on videos than I did in my comment above, but I would still not completely replace the written docs with them. Also, the written docs should probably contain step-by-step instructions for common tasks, with screenshots (basically like the video version would be but not a video).
Of course, you may not have the time/resources to do all that so you will have to decide whats most valuable for your customers. Ideally, I'd say written docs hopefully with screenshots and at least one video, if you can.
Thanks man, that's sort of my plan right now anyway. Iwas going to rely more on video but after the surprising (to me) response to this poll I'm definitely going to lean more heavily on text with the videos and screenshots sprinkled throughout.
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Great feedback, I appreciate the input. My app is going to target noobs, so I think the video component will be super helpful. But for experienced people, yeah I know what you mean. It can be a roadbump at best sometimes.
If you're targeting beginners, then I would put more emphasis on videos than I did in my comment above, but I would still not completely replace the written docs with them. Also, the written docs should probably contain step-by-step instructions for common tasks, with screenshots (basically like the video version would be but not a video).
Of course, you may not have the time/resources to do all that so you will have to decide whats most valuable for your customers. Ideally, I'd say written docs hopefully with screenshots and at least one video, if you can.
Thanks man, that's sort of my plan right now anyway. Iwas going to rely more on video but after the surprising (to me) response to this poll I'm definitely going to lean more heavily on text with the videos and screenshots sprinkled throughout.