At the moment the vision is to avoid them going into Gmail, or other email clients/services at all, other than sending an email notifying you of a new inquiry...
We believe that managing them in Gmail is ok, but we've found it to be less than reliable, it's easy to un-star an important email and forget it never existed, or indeed miss an inquiry due to spam filters etc...
However i'd be interested in hearing why Gmail integration would be good for you?
Fascinating. So your system acts as an email client too effectively? That is mission-critical. I built a system similar to this for my last business and have wondered why no one (even Salesforce!) have not offered it. I would love to talk further. How can I get in touch with you guys?
Comments
At the moment the vision is to avoid them going into Gmail, or other email clients/services at all, other than sending an email notifying you of a new inquiry...
We believe that managing them in Gmail is ok, but we've found it to be less than reliable, it's easy to un-star an important email and forget it never existed, or indeed miss an inquiry due to spam filters etc...
However i'd be interested in hearing why Gmail integration would be good for you?
Fascinating. So your system acts as an email client too effectively? That is mission-critical. I built a system similar to this for my last business and have wondered why no one (even Salesforce!) have not offered it. I would love to talk further. How can I get in touch with you guys?