Collaborative vs. Adversarial Negotiation essentially.
Putting yourself in the other person's shoes and knowing what they want, which is what we do all the time in trying to convince another person to do something for us, be it a child, friend, or coworker.
On a related note: It’s also a good idea to walk a mile in someone’s shoes before you criticize them. That way, when you criticize them, you’ll be a mile away from them - and you’ll have their shoes!
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Collaborative vs. Adversarial Negotiation essentially.
Putting yourself in the other person's shoes and knowing what they want, which is what we do all the time in trying to convince another person to do something for us, be it a child, friend, or coworker.
On a related note: It’s also a good idea to walk a mile in someone’s shoes before you criticize them. That way, when you criticize them, you’ll be a mile away from them - and you’ll have their shoes!