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Hover came out of TuCows. Perhaps that rep can provide a more detailed description. (Amongst other things, I have a feeling I'm missing an intermediate business name, but it just won't come to me at the moment.) I've noticed his comments here, a few times, and he's never seemed pushy.

I've had a domain registration with TuCows, now Hover, for over a decade. No problems. A bit pricier than Namecheap, where I have some other domain registrations.

As for Namecheap, they've been immediately responsive, the few times I've needed customer support. My problems were nothing difficult, though.

I'm glad Namecheap switched their site to be entirely SSL/TLS, a couple of years ago. (Formerly, they only encrypted the payment process, with obvious implications.)

P.S. DomainDirect. That's the missing name. They were a TuCows company. They turned into or assets were acquired by Hover. Transition was smooth. As far as I know, still Canadian (though with the attendant U.S. baggage associated with .com, .org, .net and such).

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