How would you classify these things? Bugs that are resulting from "undocumented features"? Or is it PEBKAC and they're calling you to be personal tech support?
If it's 1 you can point to the spec, and if it's 2 you might have to sit down and explain why it's not your domain? Or if it is, how you would bill to fix it?
In either case I'm thinking this client fits in the "Thanks but no thanks" for future work.
Comments
If they're actual bugs then you should fix them. If it's new features then explain that you'd need to allocate additional funds for additional work.
The guys seem to be clueless and they blame me for whatever issue comes up
How would you classify these things? Bugs that are resulting from "undocumented features"? Or is it PEBKAC and they're calling you to be personal tech support?
If it's 1 you can point to the spec, and if it's 2 you might have to sit down and explain why it's not your domain? Or if it is, how you would bill to fix it?
In either case I'm thinking this client fits in the "Thanks but no thanks" for future work.
Well the guy is asking me if an integer is 32 bits .