Comment on Ask HN: If I enter account or order in a phone tree, why am I asked again?parentComments−NonNefarious4yMmmm, not really. First of all, they system generally DOES check to see if the account number is valid. After that, all it has to do (and generally does) is ask for another piece of correlated information.
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Mmmm, not really. First of all, they system generally DOES check to see if the account number is valid. After that, all it has to do (and generally does) is ask for another piece of correlated information.