> It's far too easy to say "give the customers what they want. Your model is antiquated, catch up!" That isn't solving a problem.
I think the gaming industry is good proof that this DOES work. Steam (and Gabe Newell) basically came out to say that making it super easy and convenient for customers basically made it easier to purchase from Steam rather than pirate. (Myself included.)
The consumer end, especially for media like music or gaming, is probably the most important for business considerations, in my opinion.
Comments
> It's far too easy to say "give the customers what they want. Your model is antiquated, catch up!" That isn't solving a problem.
I think the gaming industry is good proof that this DOES work. Steam (and Gabe Newell) basically came out to say that making it super easy and convenient for customers basically made it easier to purchase from Steam rather than pirate. (Myself included.)
The consumer end, especially for media like music or gaming, is probably the most important for business considerations, in my opinion.