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Comment on Show HN: Face IO – Facial Authentication for the Web

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Hi. Congratulations on the launch.

I'm sorry in advance, this is going to be incredibly negative. I'll sum it up to this: WTF?

What's the motivation to build and launch this? Simplify authentication (it won't)? Make it more secure (it won't)? Make it cheaper (it won't)?

Your terms (https://pixlab.io/terms) are ridiculous. You might be the first SaaS I see that has both a "business-critical" tier and a "no warranty" clause in their terms.

Your "GDPR compliant" terms are out of whack, actually, too. Has a lawyer reviewed this? It's written for end users with no mention of customers or data processing agreements. You don't even have a DPO.

I'm doubly shocked because this looks like a lot of work and care has been put into this; what you built is a prototype at best, yet you're basically screaming that this is an enterprise-ready product you're fully launching.

We may revise our Terms, Conditions & Policies at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you.

My first thought on reading this: https://www.youtube.com/watch?v=3D8TEJtQRhw&ab_channel=Empir...

Oh, and the refund policy can be summed up by "get fucked".

Hard pass.

I've actually looked at their terms (which is rare for services I have no intention of using) - wow, it's amazing what a clusterfuck it is.

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