We have open tickets about the SLA being broken for Q1 and Q2. They've been open for a while, and we're out of ways to escalate them (despite enterprise).
And GitHub's SLA is not great to begin with: 10% of spend refund at 3 nines (99,9%) and 25% of spend at 2 nines (99%).
Comments
We have open tickets about the SLA being broken for Q1 and Q2. They've been open for a while, and we're out of ways to escalate them (despite enterprise).
And GitHub's SLA is not great to begin with: 10% of spend refund at 3 nines (99,9%) and 25% of spend at 2 nines (99%).