To the contrary, I'm looking at this very much from a non-power user's perspective. I think a ribbon is a reasonable application here, showing copy, paste, etc. by default. But look at all of the other functions located throughout the chrome. As the "lambasting it" link says, many of the options that are visible by default are used much less than 1% of the time, according to Microsoft's own data. "Invert selection"?
But more to the point is how the user research data is turned into a redesign in a seemingly mechanical way. "The button was used 10% of the time, so let's make it bigger next time." Without careful consideration, this can be a big mistake, and can miss opportunities for helping users with their tasks at a deeper level.
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To the contrary, I'm looking at this very much from a non-power user's perspective. I think a ribbon is a reasonable application here, showing copy, paste, etc. by default. But look at all of the other functions located throughout the chrome. As the "lambasting it" link says, many of the options that are visible by default are used much less than 1% of the time, according to Microsoft's own data. "Invert selection"?
But more to the point is how the user research data is turned into a redesign in a seemingly mechanical way. "The button was used 10% of the time, so let's make it bigger next time." Without careful consideration, this can be a big mistake, and can miss opportunities for helping users with their tasks at a deeper level.