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Comment on User Research Gone Astray: The Case of Windows 8 Explorerparent

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for such people

Except those people are quickly dying out - literally.

Also, by any metric, the visual layout and appearance are beyond terrible. There doesn't seem to be a logical grouping at all.

If this is the answer then someone must have asked the wrong question. (a button labeled "easy access"? seriously?)

"Except those people are quickly dying out - literally."

Eh, I strongly disagree. I still have the misfortune to every now and then watch people who are supposed to be from the 'internet generation' (in their teens to early twenties) struggle with just-beyond-basic computer tasks - like opening a file with a different program when the extension association has somehow been screwed up. When I extrapolate their demographic traits, I can come to no other conclusion than that the vast majority of the general population does not have the computer skills that designers and software developers assume them to have.

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