I don't see anything that says it was a single server (I'm taking your words literally).
Any wildly popular (wildly is debatable, nonetheless they have many customers) service can put itself in to this situation if it does not have failover cases.
If you're taking me literally, do allow me to change that to "datacenter". I'm talking about email! Very little reason for push mail these days. Internet's fast and cheap and IMAP+ is as fast as push. And I've never seen gmail go down. Why tie all blackberries down to the blackberry datacenter in the region?
You are right in that not properly having some type of failover and thus funneling all traffic to a single region or datacenter hurts.
I would have thought that a Corp as big as RIM is that they'd be able to hire some seriously good talent which address this issue. Especially since I believe one of the big points they use to sell to business is the 'Enterprise stability' line.
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I don't see anything that says it was a single server (I'm taking your words literally).
Any wildly popular (wildly is debatable, nonetheless they have many customers) service can put itself in to this situation if it does not have failover cases.
If you're taking me literally, do allow me to change that to "datacenter". I'm talking about email! Very little reason for push mail these days. Internet's fast and cheap and IMAP+ is as fast as push. And I've never seen gmail go down. Why tie all blackberries down to the blackberry datacenter in the region?
That would indeed be the biggest issue.
You are right in that not properly having some type of failover and thus funneling all traffic to a single region or datacenter hurts.
I would have thought that a Corp as big as RIM is that they'd be able to hire some seriously good talent which address this issue. Especially since I believe one of the big points they use to sell to business is the 'Enterprise stability' line.