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I have done all of those things. But my customers simply were not affected negatively by the technical choices I made. (and I have great relationships and very open communication with the people I've served)

I implemented single fields for personal names, single textareas for addresses and some very basic content format selections and collation and my simple solutions have solved _all_ of my customers needs in these areas.

It seems to be some bizarre assumption that _everyone_ has a bad experience because some code wasn't done they way they would do it. It's absurd to be accused of something that has simply not been a problem for my users.

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