I'd like an API for places that have bad customer service. Ideally, there would be an automated boxing glove set on the customer service representative's desk, that I could tap into in the case of bad customer service, and I could bop them in the face. There's been several times when I'd like to reach through a computer or phone and hit them (Note: I'm not an especially violent person). Those companies could monazite the process and make money off their poor customer service (There's been times when I'd definitely pay for that).
Or the inverse.. if you've got a good service, you opened up your iphone and just click "Nice service"; it's indirect publicity. You could go one step further and click the name of the employee. So, it'll be a kind of "Employee of the month" in a less cheesy way.. customer decides instead of the boss choosing someone.
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I'd like an API for places that have bad customer service. Ideally, there would be an automated boxing glove set on the customer service representative's desk, that I could tap into in the case of bad customer service, and I could bop them in the face. There's been several times when I'd like to reach through a computer or phone and hit them (Note: I'm not an especially violent person). Those companies could monazite the process and make money off their poor customer service (There's been times when I'd definitely pay for that).
Or the inverse.. if you've got a good service, you opened up your iphone and just click "Nice service"; it's indirect publicity. You could go one step further and click the name of the employee. So, it'll be a kind of "Employee of the month" in a less cheesy way.. customer decides instead of the boss choosing someone.
a "Like" or "+1" button for employee interaction?