1. Respond to all user emails within 24 hours or less - even if it's just to say "thanks" or "this should be released next month". Not only will you know exactly what your users want; they'll tell your friends how quickly you responded. And of course, don't ever ever use form responses/letters.
2. Keep your burn rate super low. If you do that you're a cockroach - no one can kill you.
Comments
Two things:
1. Respond to all user emails within 24 hours or less - even if it's just to say "thanks" or "this should be released next month". Not only will you know exactly what your users want; they'll tell your friends how quickly you responded. And of course, don't ever ever use form responses/letters.
2. Keep your burn rate super low. If you do that you're a cockroach - no one can kill you.
Couldn't say better. And as soon as they will feel your competition they might buy you. That's probably the quickest way to exit?