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He missed one of Office’s key innovations - commands-on-selection, which is now available on the web app as well.

It reinforces the story even better than the given examples and has been there since Office 2007. The web version just added search-for-command in the right-click menu as well, which is similarly powerful.

This seems to be called the “mini toolbar”. Very hard to Google, easier to find through use. It is in Outlook for web now, too. The version in word is more powerful, especially when working with tables.

What is “commands-on-selection“ ?

I googled it - but that only led back here!

If you hover your cursor over certain commands in the ribbon, you'll see a preview of the action in the editing area. This was one of the major feature of Office 2007.

That wasn’t the feature I was thinking of, but it was indeed one of Office 2007’s major innovations!

That release got a lot of grief for folks used to menus, but it really was a major leap in UX. The discoverability advantages were huge. Another favorite: rich tooltips with images and text descriptions for commands.

Sibling comment is a better description of what I was referring to, specifically floating the most common formatting commands next to the cursor on selection. It saves a mouse round trip to the ribbon.

Eg when you select text, a table, etc. in Word it provides a toolbar of popular commands (font, layout, etc)

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