I tried them after reading here about how their support is excellent and had an interesting one-day experience. Not long after logging in for the first time their site started having some issues, such as the GUI being jumbled because the asset weren't loading correctly. It went down officially a minute later and I didn't have time to hang around until it came back up. I got charged for the things that had enabled themselves or failed to really disable during that mess, so I asked for the money back. The first response gave me a guide to closing my account, so I tried again. The second response was to refund me some loose change (some dollars and cents).