I had a similar breakage experience with OWC, which makes SSDs using the same (new/aggressive) Sandforce controllers as OCZ. My drive ("Mercury Extreme Pro", like a "Vertex 2") failed in the first week in that it would not cold boot; if you left it powered on in a blank zombie white screen for ~5 minutes you could get it to boot on restart.
OWC's customer service was stellar though. Every time I called the phone was answered by a tech (an engineer I suspect) who very much knew what he was talking about and never wasted my time with scripts. After one failed fix -- it looked like zapping PRAM had fixed it, but it didn't -- they mailed me a new drive and I returned the old in its packaging. The new drive has been running fine since February.
Comments
I had a similar breakage experience with OWC, which makes SSDs using the same (new/aggressive) Sandforce controllers as OCZ. My drive ("Mercury Extreme Pro", like a "Vertex 2") failed in the first week in that it would not cold boot; if you left it powered on in a blank zombie white screen for ~5 minutes you could get it to boot on restart.
OWC's customer service was stellar though. Every time I called the phone was answered by a tech (an engineer I suspect) who very much knew what he was talking about and never wasted my time with scripts. After one failed fix -- it looked like zapping PRAM had fixed it, but it didn't -- they mailed me a new drive and I returned the old in its packaging. The new drive has been running fine since February.