Comment on In response to This*: Stop letting engineers get away with social ineptitudeComments−drivingmenuts15yI'd put the blame on whoever hired the guy and put him out front as the customer support guy, without monitoring him. Some of it's attributable to the support guy, but most of the blame should fall on his bosses.
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I'd put the blame on whoever hired the guy and put him out front as the customer support guy, without monitoring him. Some of it's attributable to the support guy, but most of the blame should fall on his bosses.