I'm still impressed that neither blog post by This addressed why Boris' account was seemingly baselessly suspended (which ultimately led to the Go Fuck Yourself comment), since all he did was inquire about the PayPal dispute. The revising of their Tos Is a great step forward, but that point alone remains really troubling.
I think this was hand-waved away with the admission that Jules is terrible at customer support... the implication being that he was on a rage-bender and nuked the account.
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I'm still impressed that neither blog post by This addressed why Boris' account was seemingly baselessly suspended (which ultimately led to the Go Fuck Yourself comment), since all he did was inquire about the PayPal dispute. The revising of their Tos Is a great step forward, but that point alone remains really troubling.
I think this was hand-waved away with the admission that Jules is terrible at customer support... the implication being that he was on a rage-bender and nuked the account.
Terrible is not the right word, 'unthinkingly destructive' perhaps.