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Comment on How I Learned to Love Middle Managers

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The same thing happened at McDonald's many years ago. You had 2 kinds of people in the building: 1 manager and 38 teenagers. We had to figure out how to get things done with or without the manager. The more knowledgeable (senior) employees gradually became de-facto supervisors. Eventually, the company gave them the title "swing manager" and a little raise for the job they were already doing.

I suspect Joel's new middle managers were already well positioned for their new jobs, probably doing them already. The recognition and extra $ are always a nice touch.

(Any resemblence between the way McDonald's is run today and when I was a teenager is purely coincidental.)

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