Seems to me this study doesn't warrant a lot of attention. Its basic methodology is flawed, and the author's identify this towards the end. Couple things I noticed:
1) They only look at one company.
2) There is no control group.
3) There is no comparison to companies that were full remote prior.
4) IM is listed as asynchronous communication. In my experience it can be async or sync with my split being ~50% of the time. It is an easy replacement for Phone/Video when only a small amount of back and forth are needed.
5) Microsoft has not just remote employees but also cross collaboration across remote campuses prior to pandemic. This could have also been a good control.
Surprised Nature picked this up with such big holes.
Comments
Seems to me this study doesn't warrant a lot of attention. Its basic methodology is flawed, and the author's identify this towards the end. Couple things I noticed: 1) They only look at one company. 2) There is no control group. 3) There is no comparison to companies that were full remote prior. 4) IM is listed as asynchronous communication. In my experience it can be async or sync with my split being ~50% of the time. It is an easy replacement for Phone/Video when only a small amount of back and forth are needed. 5) Microsoft has not just remote employees but also cross collaboration across remote campuses prior to pandemic. This could have also been a good control.
Surprised Nature picked this up with such big holes.