Adding a very thin veneer of humanity on top would be a big win. Have the AI do most of the work, then have a human being sanity check it and add a personal note (maybe something derived from their conversations... which could itself be mined by the AI and then massaged by a human).
If it's nothing more than "You mentioned that you liked the coat that [celebrity] wore, and this was a similar sort of look but in [color] you said you liked", that could potentially give people a really positive experience. Even if many people are wearing the same coat because the algorithm recommends it.
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Have the algo do the work, have a human present the solution.
Adding a very thin veneer of humanity on top would be a big win. Have the AI do most of the work, then have a human being sanity check it and add a personal note (maybe something derived from their conversations... which could itself be mined by the AI and then massaged by a human).
If it's nothing more than "You mentioned that you liked the coat that [celebrity] wore, and this was a similar sort of look but in [color] you said you liked", that could potentially give people a really positive experience. Even if many people are wearing the same coat because the algorithm recommends it.
This is exactly the Stitch Fix approach.