I think you have mis-assessed: it's not the "early adopters" who want this, it's the mainstream.
I believe that if you achieve mainstream success with an important service--and appointment reminders are a lot more mission critical and time sensitive to small businesses than bingo cards to primary school teachers, so it may happen to you perhaps sooner than you realize--then you will have to adopt something like this.
If you leave your clothes at a dry cleaners or your car at an airport parking garage you expect to get them back. There are a number of well worked out rights and penalties to make sure that the business doesn't shut down on a few days notice and trash your property. Your customers' appointment reminder data has a non-trivial amount of value to their business. Finding ways to regularly export it or otherwise protect your customers from your failure is in your future if you are successful. Your contract does not do that currently but it will if you are successful.
Comments
I think you have mis-assessed: it's not the "early adopters" who want this, it's the mainstream.
I believe that if you achieve mainstream success with an important service--and appointment reminders are a lot more mission critical and time sensitive to small businesses than bingo cards to primary school teachers, so it may happen to you perhaps sooner than you realize--then you will have to adopt something like this.
If you leave your clothes at a dry cleaners or your car at an airport parking garage you expect to get them back. There are a number of well worked out rights and penalties to make sure that the business doesn't shut down on a few days notice and trash your property. Your customers' appointment reminder data has a non-trivial amount of value to their business. Finding ways to regularly export it or otherwise protect your customers from your failure is in your future if you are successful. Your contract does not do that currently but it will if you are successful.