RE: disability, the economics are a little different, insofar as if you're a big enough target [1] it can be considered discrimination in a bunch of places.
Also, angry geeks aren't your decision-making customers/normal users, so you're not [as likely to be] foregoing revenue with them as you are with disabled users.
I don't mean this to come off as a holier-than-thou accessibility rant, but just thought the two situations were different enough to note.
Comments
RE: disability, the economics are a little different, insofar as if you're a big enough target [1] it can be considered discrimination in a bunch of places.
Also, angry geeks aren't your decision-making customers/normal users, so you're not [as likely to be] foregoing revenue with them as you are with disabled users.
I don't mean this to come off as a holier-than-thou accessibility rant, but just thought the two situations were different enough to note.
1. http://www.law.com/jsp/cc/PubArticleCC.jsp?id=1159347929235 (pun possibly intended)