On the other hand, i never had problems with google that were not solved in a reasonable timeframe (but i am still waiting after 9 months for facebook to unspam our domain that was an empty page). Adsense will even assign a human to correspond with if you have enough traction.
Comments
It's not like Google is known for being any more responsive to questions from people who get affected by its automated systems, though.
true, but at least they're transparent and they allow people to grow with them, which is better for everybody.
that said, I think they could make a fortune out of paid support.
You mean, not responsive by humans. Facebook's responses, even when given by humans, are appalling. I thought it was just me, but here:
http://forum.developers.facebook.net/viewtopic.php?id=100175
http://forum.developers.facebook.net/viewtopic.php?id=103438
http://forum.developers.facebook.net/viewtopic.php?id=91182
http://forum.developers.facebook.net/viewtopic.php?id=88452
On the other hand, i never had problems with google that were not solved in a reasonable timeframe (but i am still waiting after 9 months for facebook to unspam our domain that was an empty page). Adsense will even assign a human to correspond with if you have enough traction.