Add a line-item over "HA" that every account has that brands the "bells and whistles every PaaS under the sun has", then write the "HA" feature to contrast with it.
Right, so they need a line for "best-in-class industry standard reliability measures like X Y and Z" that all accounts have, and then below it the extra bell and whistle that you can buy for "Enterprise" accounts.
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Add a line-item over "HA" that every account has that brands the "bells and whistles every PaaS under the sun has", then write the "HA" feature to contrast with it.
The current wording is causing us to focus on what the lower tier lack, and doesn't highlight what they have.
For example, does it automatically load balance? Is there redundancy within the data center?
For example, is a PHP+MySQL free plan equivalent to one $20 linode, or is it replicated databases and load balanced web servers across five systems?
Right, so they need a line for "best-in-class industry standard reliability measures like X Y and Z" that all accounts have, and then below it the extra bell and whistle that you can buy for "Enterprise" accounts.