before someone makes the argument that Apple sells extremely high-margin items and thus can afford good customer service... HTC sells the same type of product at the same price points.
HTC sells similarly capable products at lower price points and with a less deluxe finish. I know because I saved hundreds of pounds by going for an HTC desire instead of an iphone. But don't take my word for it, It's a well known fact that apple's profit margins dwarf those of other manufacturers.
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before someone makes the argument that Apple sells extremely high-margin items and thus can afford good customer service... HTC sells the same type of product at the same price points.
HTC sells similarly capable products at lower price points and with a less deluxe finish. I know because I saved hundreds of pounds by going for an HTC desire instead of an iphone. But don't take my word for it, It's a well known fact that apple's profit margins dwarf those of other manufacturers.