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Comment on 5 Months of Customer Service Hell with HTC

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Paste the link to @HTC on Twitter. They will listen. They're probably already aware of your post.

Anyway, HTC generally listens (as evidenced by the recent locked bootloader controversy) so complain on the Internet and hold them accountable.

Also, if you look at their twitter stream, you'll see that tons of HTC users have phones that crash. The crashing phones are all different models too, so it seems like it's a reoccurring problem that nobody has bother to fix. Maybe HTC just builds crappy phones.

HTC's replies to the users having problems are not very reassuring. They just ask the user to contact htc.com/support and explain the issue.

Thanks for the advice, will do.

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