Feature-cutting can be a dangerous process, and should be done with EXTREME caution. No one wants to be another Microsoft, who intelligently decided that the timeline "was not a vital feature" in its Movie Maker.
I would argue that if useful features that can definitely improve an user experience is not being fully taken advantage of, it's likely a case of poor implementation. In one of my projects, I remember adding a feature near the launch - but I (wrongfully) assumed people would be amazed and tell each other how great it was. A year and a half later, I had a giant thread on my forums with +1's asking for the exact same feature I had already implemented.
Comments
Feature-cutting can be a dangerous process, and should be done with EXTREME caution. No one wants to be another Microsoft, who intelligently decided that the timeline "was not a vital feature" in its Movie Maker.
I would argue that if useful features that can definitely improve an user experience is not being fully taken advantage of, it's likely a case of poor implementation. In one of my projects, I remember adding a feature near the launch - but I (wrongfully) assumed people would be amazed and tell each other how great it was. A year and a half later, I had a giant thread on my forums with +1's asking for the exact same feature I had already implemented.