Before my experience this past weekend I would've agreed with you. However the same argument can be made for earthquake or flood insurance. Chances are you wont need it, but if you do need it you'll be glad to know you have it.
As far as Tattlr's complexity is concerned, I'm not sure it gets much simpler than 3 quick button presses on one's smartphone to alert theater staff of an issue.
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This is too infrequent a problem to be worth working on. And your solution sounds overly complicated.
Before my experience this past weekend I would've agreed with you. However the same argument can be made for earthquake or flood insurance. Chances are you wont need it, but if you do need it you'll be glad to know you have it.
As far as Tattlr's complexity is concerned, I'm not sure it gets much simpler than 3 quick button presses on one's smartphone to alert theater staff of an issue.