Skip to content

Comment on Why we went passwordless on our new product

Comments

"Passwords are dying"

NOPE. Magic Links are dieing. This is probably the 20th time I've seen a start-up posting proudly about how they chose magic links over standard auth and I don't think any of them have stuck.

It is a TERRIBLE user experience.

* We have a tab open on your site, it tells us to go to our e-mail to get a link, and then that opens up a different tab.

* Or we only check that address on phone which means we can't easily login on desktop unless we also have that e-mail address logged in on desktop as well.

* It removes our ability to use password managers.

* Doesn't allow us to have multiple e-mail addresses easily. Now I have to remember what e-mail address I used for your service to go find the magic link.

STOP doing it. Give people two-factor authentication. Give people options if you want and see if anyone opts into magic links.

All that being said... It looks like this service does require password for sign-up and login right now unless you use google auth? Not sure how this blog post relates to the actual company. Maybe its something they are thinking about doing?

Totally agree. I advise all of my clients away from "password less" because it's a terrible UX.

I recently moved all of my email forwarding away from ImprovMX and a big reason was the obnoxious passwordless system. There are a few others I've bailed on as well for the same reason.

"It looks like this service does require password for sign-up and login right now unless you use google auth?"

We have implemented magic link in our new product, also as a way to trying out the tech and understanding user feedback. Appreciate your comments and a lot of great feedback from the discussion on this post in general.

AboutSource Built by g1lg1l

Hackerly is an independent reader for Hacker News, built on the public HN API. Not affiliated with Y Combinator.