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Comment on Slack’s Outage on January 4th 2021

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I really enjoy reading these write-ups, even if the causal incident is not something I enjoy.

Not at all fun when you're actively involved in mitigating these, though. Pretty rough and sometimes scars you for life.

I work on critical services, similar to this. While nobody likes the overall business impact of events like this, I love being in the trenches when things like this happen. I enjoy the pressure of having to use anything I can to mitigate as quickly as possible.

I used to work in professional kitchens before software, and it feels a lot like the pressure of a really busy night as a line cook. Some people love it.

I've been in the middle of events like these and had to write my share of postmortem documents.

Hearing about others' similar experiences makes me feel a connection to them, and often teaches me something.

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