Comment on Slack’s Outage on January 4th 2021Comments−nickthemagicman5yWow. The trail leads back to AWS. Wasn't there a number of other companies that were down around that same time or was that a different time?−jjtheblunt5yIs this the recent event you refer to? https://aws.amazon.com/message/11201/−nickthemagicman5yAh yes, that was the one I was referring to. Looks like a different event.−conradfr5yDoes AWS compensate you in cases like this?−dewey5yIt depends: https://aws.amazon.com/legal/service-level-agreements/−dandigangi5yThey do. I can't remember where the documentation is but there's a clause where they payout as long as they aren't meeting their SLAs.Who knows the different ways they may be able to get out of that. I assume this wasn't one of those times.
Comments
Wow. The trail leads back to AWS. Wasn't there a number of other companies that were down around that same time or was that a different time?
Is this the recent event you refer to? https://aws.amazon.com/message/11201/
Ah yes, that was the one I was referring to. Looks like a different event.
Does AWS compensate you in cases like this?
It depends: https://aws.amazon.com/legal/service-level-agreements/
They do. I can't remember where the documentation is but there's a clause where they payout as long as they aren't meeting their SLAs.
Who knows the different ways they may be able to get out of that. I assume this wasn't one of those times.