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Comment on "Is Apple the Worst Company Ever At Public Relations?"

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If you want a good look into Apple, develop a long-term relationship with a sales rep. Within 9 months, assuming you're actually purchasing product, you will be colossally jerked around. (Shipment delays, EOL on products with 1-day notice.) The longer you work with this person, the more their frustrations at the system will come out, and you'll actually start to feel lucky when things go as planned.

Then watch as the sales rep (assuming you have a good one) struggles to help fix the situation. But they are as powerless as you are. And they weren't told any sooner than you were.

So then you go to the Apple support forums to see if anyone's figured out a way around the problem. Except the thread that had decent activity and a few decent leads disappeared.

But it sure feels good pulling out my Mac in an airport.

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