Me too, re. Nest Secure - it seemed like a perfect no-contract product for managing security. It is a bizarre move given their investment/buyout (not sure) of ADP. Here's hoping Google's new year's resolution for 2021 is 'Reincarnation' and they start by bringing back all of the products they've killed, one by one (https://en.wikipedia.org/wiki/Imagine_%28John_Lennon_song%29 .)
That's not going to change until they change their internal incentives from "make something shiny and get promoted" to "keep our customers happy and get promoted."
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Me too, re. Nest Secure - it seemed like a perfect no-contract product for managing security. It is a bizarre move given their investment/buyout (not sure) of ADP. Here's hoping Google's new year's resolution for 2021 is 'Reincarnation' and they start by bringing back all of the products they've killed, one by one (https://en.wikipedia.org/wiki/Imagine_%28John_Lennon_song%29 .)
That's not going to change until they change their internal incentives from "make something shiny and get promoted" to "keep our customers happy and get promoted."