Damn near caused an outage because the offshore team didn't know that idiom, and I didn't think about how they might not understand that. Told the not to get into the nitty-gritty of the upgrade until we knew more about how the customer was going to build -- but they didn't know what that meant and kept trying to finalize router configs.
Even with fluency little stuff like this can kill. There is a reason NATO makes everyone learn the same phonetic alphabet and radio transmission patters.
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"Nitty-gritty"
Damn near caused an outage because the offshore team didn't know that idiom, and I didn't think about how they might not understand that. Told the not to get into the nitty-gritty of the upgrade until we knew more about how the customer was going to build -- but they didn't know what that meant and kept trying to finalize router configs.
Even with fluency little stuff like this can kill. There is a reason NATO makes everyone learn the same phonetic alphabet and radio transmission patters.