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Comment on Engine Yard AppCloud: free 500 hours for new customersparent

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There are differences between each and every provider and every developer needs to choose which service they want to use in their own way. Customers choose Engine Yard for many reasons including 24x7x365 human technical support availability, a choice of infrastructure providers, resource transparency, request transparency (EY is not in the request path to your app), customizability and a strong history of supporting the Ruby open source community with projects such as Rails 3, JRuby, Rubinius and Fog.

We're very aware that there are other services available, and that they fill a need for certain users. Specialization is important, and it's difficult to be all things to all people.

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