Agreed. Seems like they are wasting away what once had great potential. All my bug reports (3 over the past two years) still stand unanswered and unacknowledged.
The API is broken in many ways. Documented features just refuse to work, and forum and bug posts go unanswered. I assume that paying customers have a better experience, but if they could be a little more responsive and helpful to prospective customers like me, I'm willing to bet they'd have a lot more paying customers.
Comments
Agreed. Seems like they are wasting away what once had great potential. All my bug reports (3 over the past two years) still stand unanswered and unacknowledged.
The API is broken in many ways. Documented features just refuse to work, and forum and bug posts go unanswered. I assume that paying customers have a better experience, but if they could be a little more responsive and helpful to prospective customers like me, I'm willing to bet they'd have a lot more paying customers.