Adding to what Twunde said, async communication is important. However, I think chat is a bit impersonal, especially in the onboarding phase where you want them to create connections with people as well.
You should look at something like vlokit [0]. It's aysnc video chat for remote teams. You can basically create a story to do introductions. Have videos of important processes etc.
The cool thing is that they can ask questions or give feedback in the same thread. So, you can have async communication, while making a real connection with them.
Comments
Adding to what Twunde said, async communication is important. However, I think chat is a bit impersonal, especially in the onboarding phase where you want them to create connections with people as well.
You should look at something like vlokit [0]. It's aysnc video chat for remote teams. You can basically create a story to do introductions. Have videos of important processes etc.
The cool thing is that they can ask questions or give feedback in the same thread. So, you can have async communication, while making a real connection with them.
It can really work well for you.
[0] https://vlokit.com