" delivery is more risky health-wise for delivery workers (who may have to visit 10+ different stores in a day)."
I've been researching this as part of a brainstorming effort on things like non-profit alternatives to pickup and delivery to get more folks out of stores. I also regularly talk to employees of any place I go to about behind-the-scenes stuff to understand it. Based on how each operates, the pickup people seem to be most at risk because they're:
(a) told where to be by their handhelds at any moment even if people are crowding around that area or them (sadly common)
(b) store the stuff in tight to medium spaces full of other people with similar level of exposure
(c) forced to be at a desk, use phones, or computers that all kinds of people are touching
(d) talk to more people face to face on deliveries if they're a delivery person
Way, way more risky to work pickup if any of the above applies. It might also be more risky to order through pickup if they're not doing lots of sanitation. If you're wondering about that, all you have to do is ask anyone who has worked retail how minimum wage or barely-above people follow the rules if every day is a shit day. Hint: many will care less than the customers they're serving.
All that is just for risk assessment. Far as your app, I have mixed feelings on it like the parent. What I like is that you all put time into doing something to help people do something that might reduce the spread of the virus. So, thanks for doing that. :)
Heck, I had thought about doing the same thing with it just being selectively given to immuno-compromised, older, and/or nice folks. I also have been thinking someone could do some of these online shopping ideas for more well-off folks with differentiators with that money covering cost of both physical space and IT to support more orders from the other people. Kind of like freemium.
Comments
" delivery is more risky health-wise for delivery workers (who may have to visit 10+ different stores in a day)."
I've been researching this as part of a brainstorming effort on things like non-profit alternatives to pickup and delivery to get more folks out of stores. I also regularly talk to employees of any place I go to about behind-the-scenes stuff to understand it. Based on how each operates, the pickup people seem to be most at risk because they're:
(a) told where to be by their handhelds at any moment even if people are crowding around that area or them (sadly common)
(b) store the stuff in tight to medium spaces full of other people with similar level of exposure
(c) forced to be at a desk, use phones, or computers that all kinds of people are touching
(d) talk to more people face to face on deliveries if they're a delivery person
Way, way more risky to work pickup if any of the above applies. It might also be more risky to order through pickup if they're not doing lots of sanitation. If you're wondering about that, all you have to do is ask anyone who has worked retail how minimum wage or barely-above people follow the rules if every day is a shit day. Hint: many will care less than the customers they're serving.
All that is just for risk assessment. Far as your app, I have mixed feelings on it like the parent. What I like is that you all put time into doing something to help people do something that might reduce the spread of the virus. So, thanks for doing that. :)
Heck, I had thought about doing the same thing with it just being selectively given to immuno-compromised, older, and/or nice folks. I also have been thinking someone could do some of these online shopping ideas for more well-off folks with differentiators with that money covering cost of both physical space and IT to support more orders from the other people. Kind of like freemium.