Yes. I was dead shocked when I took a brand new Audi rental car on the German highway. Per 150 miles driven I probably had one severe incident, including: sudden deceleration from 100mph to almost full stop with no car in front but a couple behind, the car actively steering out of the lane (construction site, straight lane), sudden deceleration when the car in front leaves the highway and slows down (but I stay on the highway), not detecting the giant SUV in front of me and almost rear-ending it. On a 400miles drive I usually have ALL of the above. I never had an accident in 20 years of driving.
From developing software I know: your users may interpret the UX differently from you or your designers and communicating well with your users is hard. In these circumstances I am always thinking: like what the heck are those Volkswagen people thinking about how the 5% of people having a different interpretation of this user interaction will end up!? I mean, how often do people end up doing things with software nobody expects them doing? “Oh, lets give them a functionality that completely ‘out of the blue’ potentially kills them every 200miles”.
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Yes. I was dead shocked when I took a brand new Audi rental car on the German highway. Per 150 miles driven I probably had one severe incident, including: sudden deceleration from 100mph to almost full stop with no car in front but a couple behind, the car actively steering out of the lane (construction site, straight lane), sudden deceleration when the car in front leaves the highway and slows down (but I stay on the highway), not detecting the giant SUV in front of me and almost rear-ending it. On a 400miles drive I usually have ALL of the above. I never had an accident in 20 years of driving. From developing software I know: your users may interpret the UX differently from you or your designers and communicating well with your users is hard. In these circumstances I am always thinking: like what the heck are those Volkswagen people thinking about how the 5% of people having a different interpretation of this user interaction will end up!? I mean, how often do people end up doing things with software nobody expects them doing? “Oh, lets give them a functionality that completely ‘out of the blue’ potentially kills them every 200miles”.