Ok! Now, make the website fast! I use GitHub for my documentation(wiki) and issue/bug tracker, and it takes ages to load those pages. I wanted to complain about it.. wrote a long feedback message, and it took 2mins to post it and then I saw the error GitHub page. How ironic.. The feedback system is too slow to post my feedback about the site being slow.
But, to be fair, it's not always like that. I guess that they had lots of trouble on our server recently and we've just been badlucky.
We have a couple developers more or less dedicated to performance at this point, and we're moderately satisfied with server response time for most areas of the site (the issue tracker is a notable exception -- we're working on that).
I ask about your location because we also have some latency issues as you move further away from the US east coast (Wash. DC) datacenter. We're working on that also.
Would you mind maybe submitting the output of `ping github.com' and any other pages you find intolerably slow at http://support.github.com/ ? If that's too slow just dump stuff here I guess.
In London, and just about any page loads much slower than I'd want/expect. Not like there's a better alternative out there, but 2-4 second page loads can be a bit frustrating at times.
Ping times seem to be alright — about 120 ms on average. The 2-4s I was referring to are the resource load times I see for the main HTML in the Safari dev pane.
Comments
Ok! Now, make the website fast! I use GitHub for my documentation(wiki) and issue/bug tracker, and it takes ages to load those pages. I wanted to complain about it.. wrote a long feedback message, and it took 2mins to post it and then I saw the error GitHub page. How ironic.. The feedback system is too slow to post my feedback about the site being slow.
But, to be fair, it's not always like that. I guess that they had lots of trouble on our server recently and we've just been badlucky.
Where are you located (geographically)?
We have a couple developers more or less dedicated to performance at this point, and we're moderately satisfied with server response time for most areas of the site (the issue tracker is a notable exception -- we're working on that).
I ask about your location because we also have some latency issues as you move further away from the US east coast (Wash. DC) datacenter. We're working on that also.
Would you mind maybe submitting the output of `ping github.com' and any other pages you find intolerably slow at http://support.github.com/ ? If that's too slow just dump stuff here I guess.
In London, and just about any page loads much slower than I'd want/expect. Not like there's a better alternative out there, but 2-4 second page loads can be a bit frustrating at times.
Can you dump some ping times? 2-4s is waaaay outside of what I'd expect the average response time to be.
Ping times seem to be alright — about 120 ms on average. The 2-4s I was referring to are the resource load times I see for the main HTML in the Safari dev pane.