I say this every couple of months but no one believes me: Paypal has gotten religion on business support. Fraud sucks for everybody, but they really are making AB effort on it.
I got my account auto locked when an apartment move, sales spike (Valentine's day), and large withdraw all hit at once this week. It took one call and two minutes on thhe phone to resolve. "Sorry Mr. McKenzie, we just saw an unknown individual try moving a lot of money in and out of your account and wanted to make sure it was you. You're good to go."
I'm glad they're working well for you, but I'm not working on rumours - I just spent over a week and about a dozen phone calls trying to fix a mistake they made. Eventually they did accept that the mistake was at their end, but until that point their service was appalling. To their credit, though, they did seem to take a lot of notice of the feedback form I submitted.
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I say this every couple of months but no one believes me: Paypal has gotten religion on business support. Fraud sucks for everybody, but they really are making AB effort on it.
I got my account auto locked when an apartment move, sales spike (Valentine's day), and large withdraw all hit at once this week. It took one call and two minutes on thhe phone to resolve. "Sorry Mr. McKenzie, we just saw an unknown individual try moving a lot of money in and out of your account and wanted to make sure it was you. You're good to go."
I'm glad they're working well for you, but I'm not working on rumours - I just spent over a week and about a dozen phone calls trying to fix a mistake they made. Eventually they did accept that the mistake was at their end, but until that point their service was appalling. To their credit, though, they did seem to take a lot of notice of the feedback form I submitted.