AWS Cognito web interface is a dumpster fire if you expose it to people outside a small team. A little buggy, but terrible if your brand is associated with their out-of-the-box web flow. Password resets, username collision issues due to capitalization, login flow state can throw error messages that users can’t comprehend or fix, etc will all bleed customer support time.
The APIs seem fine, but you still need to build a GUI to replace all of the flows.
Okta is a far more mature solution for something directly customer facing and supports better 2FA options.
Comments
AWS Cognito web interface is a dumpster fire if you expose it to people outside a small team. A little buggy, but terrible if your brand is associated with their out-of-the-box web flow. Password resets, username collision issues due to capitalization, login flow state can throw error messages that users can’t comprehend or fix, etc will all bleed customer support time.
The APIs seem fine, but you still need to build a GUI to replace all of the flows.
Okta is a far more mature solution for something directly customer facing and supports better 2FA options.