You mean your company actually has a kb that is filled and up to date, worth migrating? I want to work at your company!
I guess no matter how great the product, the issue is with people. Hardly anybody will keep up writing static content and maintain it so it stays relevant. The best knowledge base is probably a great Q&A system with an active community.
If your current knowledge management system is too empty to your likings don't bother buying a new knowledge management system. It won't help. Instead, give your employees and customers a central place to ask questions and grow a culture that answers them as a first priority. Make that searchable and throw away your knowledge management system...
I agree, the culture in an organization makes or breaks a knowledge base. We try to lower the barrier of entry by not giving an article a definitive place, meaning you don't have to think about where to put something when writing a new doc - similar to Wikipedia.
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How does an organization migrate from its existing systems to Emvi? Is there a gradual adoption path?
We do not have an import feature yet, but that is definitely coming. Where would you like to migrate from?
You mean your company actually has a kb that is filled and up to date, worth migrating? I want to work at your company!
I guess no matter how great the product, the issue is with people. Hardly anybody will keep up writing static content and maintain it so it stays relevant. The best knowledge base is probably a great Q&A system with an active community.
If your current knowledge management system is too empty to your likings don't bother buying a new knowledge management system. It won't help. Instead, give your employees and customers a central place to ask questions and grow a culture that answers them as a first priority. Make that searchable and throw away your knowledge management system...
I agree, the culture in an organization makes or breaks a knowledge base. We try to lower the barrier of entry by not giving an article a definitive place, meaning you don't have to think about where to put something when writing a new doc - similar to Wikipedia.