After reading this post I'm tempted to sign up, but I'm fearful, $5 a month is a great price, I would quickly move our backups over (hundreds of GBs), but it doesn't seem sustainable... what am I missing?
I used BackBlaze for a while before I switched to Linux and it worked pretty well. At one point I wanted to download a lot of my files at once and the 80GB zip file they provided didn't work, but I was able to download it in smaller pieces. I think that by limiting file size, not providing a Linux client, and not backing up network drives they try to avoid some of the largest storage consumers.
Good point. Also, unlike others I'd tried in the past (iDrive, Carbonite), you don't have direct access to your backed up data.
You essentially file a online "request" to retrieve this or that file/folder and wait for their email to tell you where to get it.
It probably allows them to store the data in a more compartmentalized, potentially cheaper, environment. Since most people will almost never attempt to restore data, it's not a big problem.
I personally had a bad customer service experience from them and switched. It's not obvious to me if you can generalize from one person's experience -- however -- the crux of my issue is their choice to not allow you to call them on the phone. It looks like this is still true (but I'm not certain). As a result of their cheapo policy, and the particular problem I was having, I switched.
Comments
After reading this post I'm tempted to sign up, but I'm fearful, $5 a month is a great price, I would quickly move our backups over (hundreds of GBs), but it doesn't seem sustainable... what am I missing?
I used BackBlaze for a while before I switched to Linux and it worked pretty well. At one point I wanted to download a lot of my files at once and the 80GB zip file they provided didn't work, but I was able to download it in smaller pieces. I think that by limiting file size, not providing a Linux client, and not backing up network drives they try to avoid some of the largest storage consumers.
Good point. Also, unlike others I'd tried in the past (iDrive, Carbonite), you don't have direct access to your backed up data. You essentially file a online "request" to retrieve this or that file/folder and wait for their email to tell you where to get it. It probably allows them to store the data in a more compartmentalized, potentially cheaper, environment. Since most people will almost never attempt to restore data, it's not a big problem.
I personally had a bad customer service experience from them and switched. It's not obvious to me if you can generalize from one person's experience -- however -- the crux of my issue is their choice to not allow you to call them on the phone. It looks like this is still true (but I'm not certain). As a result of their cheapo policy, and the particular problem I was having, I switched.