Agree 100%. It's really none of your customers' business how much it costs you to run or do things. If people are complaining to you that you're charging for things that are cheap (ie. "that's only a record in a database" or "google does it for free") then those aren't the customers you want.
Sometimes it's right to charge for something that took you 1 minute to write, and sometimes it's right to give away a feature that took weeks of development. It all comes down to what makes the most sense for your business.
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Agree 100%. It's really none of your customers' business how much it costs you to run or do things. If people are complaining to you that you're charging for things that are cheap (ie. "that's only a record in a database" or "google does it for free") then those aren't the customers you want.
Sometimes it's right to charge for something that took you 1 minute to write, and sometimes it's right to give away a feature that took weeks of development. It all comes down to what makes the most sense for your business.